<div>O.P.: <strong>918  DE 2024-01-29 </strong></div><div>&nbsp;</div><div>&nbsp;</div> <div>FECHA NOTIFICACION: <strong>2024-01-29 </strong></div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>Se&ntilde;or(a)</div>
<div><strong>JORGE BARAJAS </strong></div>
<div><strong>CALLE 45 # 11-10 PISO 2</strong></div>
<div>10 DE JULIO</div>
<div>Matricula: <strong>4924</strong></div>
<div>Ciudad</div>
<div>&nbsp;</div>
<div>&nbsp;</div>
<div>Referencia: <strong>R - 174 del 2024-01-29 </strong></div>
<p><span style="font-size: x-small">&nbsp;</span><span style="font-family: Arial, sans-serif; font-size: 11pt; text-align: justify;">&nbsp;</span></p>
<p class="MsoNormal" style="margin-right:11.6pt;text-align:justify"><b><u><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD">Gesti&oacute;n Social</span></u></b><b><u><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:ES-TRAD;&#10;mso-fareast-language:EN-US"><o:p></o:p></span></u></b></p>
<p class="MsoNormal"><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:ES-TRAD">&nbsp;</span></p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="ES-TRAD" style="font-size: 11pt; font-family: Arial, sans-serif;">1.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD">Apoyar la implementaci&oacute;n de programas y acciones sociales de sensibilizaci&oacute;n, educaci&oacute;n y orientaci&oacute;n a los diferentes grupos de inter&eacute;s, encaminadas a la satisfacci&oacute;n del cliente contribuyendo con el aseguramiento del recaudo.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="ES-TRAD" style="font-size: 11pt; font-family: Arial, sans-serif;">2.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD">Participar en el dise&ntilde;o, ejecuci&oacute;n y evaluaci&oacute;n de programas de la empresa para el manejo de la gesti&oacute;n de acuerdo con pol&iacute;ticas y lineamientos de la empresa.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="ES-TRAD" style="font-size: 11pt; font-family: Arial, sans-serif;">3.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD">Apoyar el relacionamiento para la gesti&oacute;n social con entidades p&uacute;blicas, l&iacute;deres comunitarios y grupos de inter&eacute;s de acuerdo con pol&iacute;ticas y lineamientos de la empresa.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="ES-TRAD" style="font-size: 11pt; font-family: Arial, sans-serif;">4.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD">Proponer y ejecutar acciones para la recopilaci&oacute;n y an&aacute;lisis de informaci&oacute;n de los clientes relacionada con comportamientos de pago, estado de cartera por servicio, datos del usuario, entre otros, adem&aacute;s proponer acciones preventivas y correctivas para la gesti&oacute;n integral de la cartera de servicios p&uacute;blicos.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="ES-TRAD" style="font-size: 11pt; font-family: Arial, sans-serif;">5.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD">Proponer estrategias proactivas para fomentar el pago oportuno, evitar la cartera y minimizar su crecimiento.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="ES-TRAD" style="font-size: 11pt; font-family: Arial, sans-serif;">6.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD">Revisar y verificar en campo la implementaci&oacute;n del plan de gesti&oacute;n social que ejecuta la empresa.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="ES-TRAD" style="font-size: 11pt; font-family: Arial, sans-serif;">7.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD">Gestionar las peticiones, quejas, reclamos y solicitudes del contrato (PQRS). <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="ES-TRAD" style="font-size: 11pt; font-family: Arial, sans-serif;">8.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD">Tramitar y coordinar con las dependencias responsables, la atenci&oacute;n de los da&ntilde;os que se presenten en los sistemas.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="ES-TRAD" style="font-size: 11pt; font-family: Arial, sans-serif;">9.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span><!--[endif]--><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD">Informar a la comunidad de los temas relevantes de manera clara, sencilla, oportuna, veraz y unificada.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="ES-TRAD" style="font-size: 11pt; font-family: Arial, sans-serif;">10.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;">&nbsp;&nbsp; </span></span><!--[endif]--><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD">Informar a la comunidad acerca de los avances, atrasos y dificultades en la prestaci&oacute;n de los servicios p&uacute;blicos domiciliarios.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="ES-TRAD" style="font-size: 11pt; font-family: Arial, sans-serif;">11.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;">&nbsp;&nbsp; </span></span><!--[endif]--><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD">Mantener comunicaci&oacute;n permanente y efectiva con las &aacute;reas para coordinar la ejecuci&oacute;n de actividades y acciones preventivas o correctivas enfocadas al buen desempe&ntilde;o de las relaciones con los usuarios y comunidad en general.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="ES-TRAD" style="font-size: 11pt; font-family: Arial, sans-serif;">12.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;">&nbsp;&nbsp; </span></span><!--[endif]--><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD">Apoyar la elaboraci&oacute;n de informes requeridos de la gesti&oacute;n social que soporten el cumplimiento de requisitos con el prestador. <o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="ES-TRAD" style="font-size: 11pt; font-family: Arial, sans-serif;">13.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;">&nbsp;&nbsp; </span></span><!--[endif]--><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD">Hacer seguimiento a la elaboraci&oacute;n e implementaci&oacute;n de las fichas, formatos y estrategias establecidas para garantizar la trazabilidad de la informaci&oacute;n del componente social.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1"><!--[if !supportLists]--><span lang="ES-TRAD" style="font-size: 11pt; font-family: Arial, sans-serif;">14.<span style="font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-stretch: normal; font-size: 7pt; line-height: normal; font-family: &quot;Times New Roman&quot;;">&nbsp;&nbsp; </span></span><!--[endif]--><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD">Proponer estrategias de comunicaci&oacute;n con la comunidad para la intervenci&oacute;n de los sistemas en zonas de dif&iacute;cil acceso por condiciones sociales.</span></p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1">&nbsp;</p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1">&nbsp;</p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1">Cordial saludo,</p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1">&nbsp;</p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1">&nbsp;</p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1">&nbsp;</p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1">Profesional de PQR</p>
<p class="MsoNormal" style="margin-top:0cm;margin-right:11.6pt;margin-bottom:&#10;0cm;margin-left:23.85pt;margin-bottom:.0001pt;text-align:justify;text-indent:&#10;-21.25pt;mso-list:l0 level1 lfo1"><span lang="ES-TRAD" style="font-size:11.0pt;font-family:&quot;Arial&quot;,sans-serif;mso-ansi-language:&#10;ES-TRAD"><o:p></o:p></span></p>